Privacy Policy

TweetNotify ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Twitter monitoring and notification service.

Data Controller

TweetNotify is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or our data practices, you can contact us at [email protected].

Data We Collect

We collect the following types of information:

Account Information

• Email address and name provided when you create an account
• Account preferences and settings

Service Data

• Twitter usernames you choose to monitor (publicly available information)
• Notification destination IDs, delivery settings, and webhook URLs
• Tweet history for accounts you monitor (for deduplication purposes)

Payment Information

• Payment details for card and cryptocurrency payments are handled by payment providers
• We do not store your credit card numbers or cryptocurrency wallet addresses
• We retain transaction records for billing and compliance purposes

Usage Analytics

• We collect limited technical data about visits, such as pages viewed, referral source, browser information, IP address, and technical identifiers. We use this data to understand how people use the site, protect the service, and diagnose problems.
• We also record visits by recognized AI tools and search crawlers. These records may include the requested page, user agent, and IP address.

How We Use Your Data

We use your information to:

• Provide and maintain our Twitter monitoring service
• Send notifications when monitored accounts post new tweets
• Process your payments and manage your subscription
• Communicate with you about your account and service updates
• Improve our service and develop new features
• Comply with legal obligations

Service Providers

Service providers help us host and operate TweetNotify, manage accounts, process payments, deliver notifications, provide customer support, and measure website usage. They receive only the information needed for their role. You can request current information about these recipients at [email protected].

Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right of Access - Request a copy of your personal data
• Right to Rectification - Request correction of inaccurate data
• Right to Erasure - Request deletion of your personal data
• Right to Data Portability - Request your data in a portable format
• Right to Object - Object to processing of your personal data
• Right to Restrict Processing - Request limitation of processing

To exercise any of these rights, please contact us at [email protected].

Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. Upon account deletion or request, we will delete your personal data within 30 days, except where we are required to retain certain information for legal or compliance purposes (such as payment records for tax purposes).

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption in transit and at rest, secure authentication, and regular security assessments.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected].